Bondgate IT - User Guides

Mobile Device Management (MDM)

MDM - Mobile Device Management

Keeping work stuff secure on your work buddy (phone) is easy with Mobile Device Management (MDM). MDM encrypts your data, delivers work apps seamlessly, and keeps everything updated for maximum security. Focus on work, we'll handle the behind-the-scenes protection.

Use your phone or tablet for work and keep company information safe

What is changing?

Use the devices you love to do your best work, while keeping corporate data and resources protected.

Simply enrol your phone, tablet, or laptop in Microsoft Intune and enjoy peace of mind as it quietly protects your apps and data.

All your private phone data remains for your eyes only! Your device will be automatically set up for corporate email and corporate network access, and you will continue to have access to personal apps and data.

We care about your privacy

IT cannot see this type of information on your phone or tablet:

  • Call history

  • Text messages

  • Personal email, contacts, calendar

  • Web history

  • Location

  • Camera roll

  • Personal Data

  • Personal Apps

  • Passwords

IT can see this type of information on your phone or tablet:

  • Owner

  • Device name

  • Serial number

  • Manufacturer

  • Model

  • Operating system

  • Company apps

How does this change affect me?

Enrol

Enrol for Microsoft Intune

For the most current enrolment instructions, use the link under your applicable operating system.

Android: aka.ms/enrollandroid

This is the classic Android mode for the device owner. Enrol your personal or corporate-owned Android device to get secure access to company email, apps, and data.

iOS: aka.ms/enrollios

Enrol your iOS device with the Intune Company Portal app to gain secure access to your organisation’s email, files, and apps.

Set up

Easy set up to access the company network, company email, and other work files.

Authenticate

PIN, password, or biometric authentication to keep your device safe.

Get Apps

Receive company- approved apps from Intune Company Portal or the Managed Google Play Store

IT will use the Company Portal or the Managed Google Play Store (for the Android Work Profile) to supply you with many of the apps you need to do your work from your phone or tablet.

Troubleshoot

If your phone is lost or stolen, you can reset it to factory defaults to remove both your personal and work information from it.

You can do this from a browser:

Open portal.manage.microsoft.com in your browser

Sign in to your work account.

Under My Devices click the lost or stolen device.

Click Reset > click Reset

Secure

IT can take the following actions after you enrol your phone or tablet to make sure company information is secure:

Reset your phone to factory settings if it is lost or stolen.

Remove company-related files and apps (without removing your personal files or apps).

Require you to use a password or PIN.

Remotely reset the PIN or lock your phone or tablet if it is lost or stolen.

Make your phone or tablet compatible with our security standards, which helps you as well as the company.

How can you get extra support

The Bondgate IT team are always here to help you if you get stuck. You can call us on 01325 369 950 or click the button below to access our client portal.

The Bondgate IT Client Portal is a one stop shop that allows you to access:

  • Ticket updates

  • Create new tickets

  • Close tickets

  • Order new equipment

A word from Our Clients

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